What is a proxy?
A server that works as an alternative highway to reach a certain destination (the UnderGames server). Using one of these, your connection does not travel directly, goes through the proxy and then from there, goes to the server.
Why are there so many servers?
Are they all the same?
All servers access Istary but from different places so you can try and get the best possible connection (less lag and/or less ping/latency).
Which server do I connect to?
General rule: Try all recommended! Although if you have a problem, try other alternative.
Recommendations according to the zone (from the best to the least recommended):
My clients were disconnected, the server crashed?
Are all proxies down?
Before posting "Down?", try to re-connect again. If the proxy you were using does not connect. Log in again and try another proxy. The client only allows 1 server/proxy choice attempt per login. In other words, if you put your username and password and then touch a proxy that is not working, you will no longer be able to access any other proxy. You have to go back and put your username and password again.
I try and re-try but i can't connect to any proxy, what do I do?
Close all L2 clients, and try logging in again several times. If the problem still persists, contact us privately by ticket or Discord to see your particular case.
Why isn't the proxy BRA (Brazil)?
Unfortunately, there are no defense providers in South America, so when we receive any kind of attack, the proxy will fall completely. In this way, all those connected to the server through this, would be disconnected. Once the "water" calms down, it will be available again.
Final note: Attacks
Unfortunately there is no perfect defense that completely avoids the problems: lag, disconnections fall complete of proxys. The server will not crash and you will always have a proxy to re-connect and keep playing.
In our previous release, Skellrus, we suffered constant attacks from the opening until the first Sunday inclusive. All proxies suffered more or less problems. The server was NEVER down and could ALWAYS continue playing.
From experience, we would be surprised if we were not attacked again, so arm yourself with patience. It's only a few days, then, they will continue playing impeccably as in the beta!
A server that works as an alternative highway to reach a certain destination (the UnderGames server). Using one of these, your connection does not travel directly, goes through the proxy and then from there, goes to the server.
Why are there so many servers?
Are they all the same?
All servers access Istary but from different places so you can try and get the best possible connection (less lag and/or less ping/latency).
Which server do I connect to?
General rule: Try all recommended! Although if you have a problem, try other alternative.
Recommendations according to the zone (from the best to the least recommended):
- South America: USA, BRA or Direct connection
- Rest of America: USA or Direct connection
- Eastern Europe: EEU, USA, USA 2 or Direct connection
- Western Europe: WEU, USA, USA 2 or Direct connection
- Rest of the world: USA or Direct connection
My clients were disconnected, the server crashed?
Are all proxies down?
Before posting "Down?", try to re-connect again. If the proxy you were using does not connect. Log in again and try another proxy. The client only allows 1 server/proxy choice attempt per login. In other words, if you put your username and password and then touch a proxy that is not working, you will no longer be able to access any other proxy. You have to go back and put your username and password again.
I try and re-try but i can't connect to any proxy, what do I do?
Close all L2 clients, and try logging in again several times. If the problem still persists, contact us privately by ticket or Discord to see your particular case.
Why isn't the proxy BRA (Brazil)?
Unfortunately, there are no defense providers in South America, so when we receive any kind of attack, the proxy will fall completely. In this way, all those connected to the server through this, would be disconnected. Once the "water" calms down, it will be available again.
Final note: Attacks
Unfortunately there is no perfect defense that completely avoids the problems: lag, disconnections fall complete of proxys. The server will not crash and you will always have a proxy to re-connect and keep playing.
In our previous release, Skellrus, we suffered constant attacks from the opening until the first Sunday inclusive. All proxies suffered more or less problems. The server was NEVER down and could ALWAYS continue playing.
From experience, we would be surprised if we were not attacked again, so arm yourself with patience. It's only a few days, then, they will continue playing impeccably as in the beta!
El señor VV